![]() ![]() It was great to hear from you – thank you for your time.Ĭould we set up a meeting on this? Let me know when’s best for you and we can arrange something. Always write as though to a managing director – because, until you know otherwise, you might be! How to write a business email You must remember that it’s incredibly easy to slip into bad habits. This is far too casual and is what you might expect to see in a text message. Even then, it’s not ideal in a business capacity.įinally, always finish with both your full first name (at least) and a proper sign-off. ‘Cheers!’ is best avoided, unless you’ve already developed a long-term relationship with the recipient. The third paragraph is far too casual and indecisive, leaves too much room for doubt, and suggests someone easily placated and generally not all that bothered. Yes, it’s email, not a letter – but there is no reason or excuse for letting standards drop, or giving the wrong impression. As long as you’re professional, courteous and polite, there’s no need to throw anything like this in. The second paragraph is a poor attempt at adding a ‘personal touch’. And, crucially, there’s no thank you for responding to the initial email. The opening paragraph is too casual, informal and unprofessional. After all, you’re meant to be building a professional relationship with the person in question. ‘Dear Name’ – as by not doing so you’ll seem ignorant. However, if you do know the name of the recipient, use it. The opening is clearly too informal and impersonal – if you don’t know the name of the recipient use ‘To whom it may concern’ or ‘Dear Sir/Madam’. Hey did you see Eastenders the other night? I love it, it’s AMAZING. What it is, don’t worry about it, but could we, like, arrange something maybe? No rush! I’m just wondering about a possible meeting being set up. The second shows you a good example template you might want to bear in mind when writing your business email. The first contains all the worst aspects of a bad business email. ![]() For example, if you wrote an email to your insurance company but wanted a solicitor to read it for reference without the insurers knowing, you would use this field for the solicitor's address.Īlways use the correct field so people know who you expect to act first on the information. BCC (blind courtesy copy) – addresses that you put in this field are 'hidden' from the other people who receive the message.CC (courtesy copy) – this is for the email addresses of other people who need to see the information in your email.To – this is where you type the email address of the person you are writing to.While some people may understand what 'cant w8 2 cu' means, a lot of people do not. Resist the temptation to use the shortcuts of 'text messaging'. Remember that sloppy communication gives a bad impression of both you and your organisation. You should always write emails with the same care you would use to write a formal letter.Īlways check your spelling and grammar – most email applications have a tool which you can use to do this automatically. Remember that people are unlikely to be offended if you are tooformal, but some may think you are being rude if you are too informal. If you do not know the person's full name, use the person's title (for example 'Dear Director of Customer Services').Īlways think about the reader. 'Hi' is not really appropriate for business emails unless you are familiar with the person you are writing to. It is best to open and close an email using 'Dear' at the beginning and 'Best wishes' or 'Regards' at the end. There is still some confusion about the correct way to write emails, which 'tone' is appropriate, and whether to use slang or abbreviations. However, emails are normally less formal than a printed business letter. So it is important to stick to the usual guidelines. If we relax the rules of grammar and clear communication, we will fail to get our message across. But what are the best techniques to use when writing emails?Īre the rules for writing emails different to those we have already learned?Įmails are written communications, and their purpose, generally, is to send information. Many of us now use it as our main means of communication during the working day. Email has changed the way we work – allowing us to communicate cheaply and quickly with colleagues, suppliers and other contacts around the world. ![]()
0 Comments
Leave a Reply. |